The Insurance Regulatory and Development Authority of India (IRDAI)


 The Insurance Regulatory and Development Authority of India (IRDAI) released a consultation paper titled "Recalibrating Economics of Insurance Distribution". The proposed rules focus on curbing rising distribution costs, improving cost-efficiencies, and preventing aggressive mis-selling practices.

Feedback on these proposed rules is open until October 25, 2026 before the final regulation takes shape.

Key Proposed Changes

Lower Expense of Management (EoM) Caps

IRDAI proposes a phased reduction in operational spending limits for insurers to make insurance products more cost-effective:


  • Life Insurers: Company-level EoM cap brought down to 15% of Gross Direct Premium Income (GDPI) within 2 years, and 12.5% within 5 years.

  • General Insurers: EoM cap reduced from 30% of Gross Written Premium (GWP) to 20% of domestic GDPI over 5 years.


Return to Product & Channel-Specific Commission Caps

After removing commission caps in 2023, IRDAI plans to bring them back with granular limits linked to product complexity and distribution effort:

  • Life Policies (≥10-yr term): First-year commissions capped at 20% for web aggregators/brokers and 25% for agents. Spreads payouts across the policy term rather than high upfront commissions.

  • Health Insurance: First-year commission capped at 15% for distribution entities and 20% for agents. Renewal commissions limited to 5% and 10%, respectively.

  • Motor Insurance: Commission on mandatory third-party motor cover for new vehicles slashed to 0% for corporate entities and 2.5% for agents.

  • Credit-Linked Products: Strict 5% commission cap on policies bundled with loans or bank credit.


Anti-Mis-Selling Measures & Consumer Safeguards

  • No Forced Bundling: Banning compulsory bundling of insurance policies with loans, credit cards, or bank products.

  • Banning Aggressive Incentives: Banning volume-based or target-linked non-monetary rewards for bank and NBFC employees selling insurance.


  • Commission Claw-backs & Transparency: Full public disclosure of commission structures and mandatory claw-back of commissions if a policy is proven to be mis-sold.

  • Ban on Dark Patterns: Banning misleading digital prompts, hidden checkboxes, or pre-selected options on online aggregation websites.

Rural & Small-Town Incentives

To offset lower commission structures, IRDAI proposes an additional 10% to 20% commission bonus for policies sourced from smaller towns (population under 10 lakh) and rural regions (population under 50,000).


Sector & Stakeholder Impacts

StakeholderImpact
PolicyholdersPositive: Lower distribution costs can lead to higher returns on life savings products, reduced premium structures over time, less forced bundling at banks, and protection against deceptive digital practices.
Insurance Web Aggregators & BrokersNegative: Digital platforms and broking businesses (e.g., Policybazaar/PB Fintech) face significant top-line compression due to lower commission limits and digital channel caps.
Bancassurance (Banks & NBFCs)Negative: Ban on target-based employee perks and lower commission ceilings on credit-linked insurance products will squeeze non-interest fee income for banks.
Insurers (Life & Non-Life)Mixed: Margins will face short-term pressures during transition, but tighter EoM structures force long-term operational efficiency and healthier capital structures.
Ground Agents & Small TownsMixed: Agents selling low-ticket policies (e.g., two-wheeler insurance) may find lower commissions unsustainable, though rural incentives aim to cushion this impact.
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The Insurance Regulatory and Development Authority of India (IRDAI)

  The Insurance Regulatory and Development Authority of India ( IRDAI ) released a consultation paper titled "Recalibrating Economics o...

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